Integrated after-sales support services
We value our customers’ needs and we understand the utter importance of offering continuous support for the equipment and systems we have supplied. To that direction, we provide tailor-made support solutions at competitive prices, which minimize the total life-cycle costs.
OCEANKING’s dedicated After Sales Department, in cooperation with our experienced principals and their global service networks, provide a 24/7, first class, integrated logistic support service worldwide.
Our technical support services for the equipment we have supplied to over 3000 Greek vessels to date include the following:
- Original spare parts supply, with fast delivery at competitive prices
- Conversions, retrofits and upgrades
- Training courses for operation & maintenance
- Tailor-made service and maintenance fleet agreements
- Hotline support 24/7
In addition, our specialized company OCEANKING ENGINEERING, employing highly-skilled electrical/ electronic and mechanical engineers, provides dedicated engineering and support services for the equipment we represent, covering the following:
- Service
- Maintenance
- Remote trouble shooting
- Annual Surveys
- Training
